This is an excellent resource to use for groups of people that have just come together, as a class or as a project team. It consists of an interactive powerpoint presentation that introduces the topic of values and starts the thought process of what values really are and why they are so important to identify on a personal and group level. The resource also contains a three page worksheet that has over 50 values listed. The group go through and identify their own values and then as a team agree on the top 5 values going forward. This is a great bonding exercise and allows the group to identify their own values and beliefs instead of having a teacher and / or facilitator imposing them on them. It is also a good team building activity that tests their negotiation skills. Sets the stage for an excellent learning programme to commence with motivated learners. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

Are you looking for no prep, engaging resources on Health and Safety in the Workplace? This lesson starts with a reading passage and has true / false questions as well as more in depth comprehension questions for students to answer. What’s Included: One-Page Reading Passage: Our one-page reading passage introduces students to the vital concepts of workplace health and safety. This high school level content is designed to be informative, accessible, and thought-provoking. 10 True/False Questions: Test your students’ understanding with 10 true/false questions that cover key points from the reading passage. These questions encourage critical thinking and comprehension, allowing you to assess their grasp of the topic. 10 Comprehension Questions: Deepen your students’ engagement with the topic using our carefully designed comprehension questions. These questions encourage students to think critically about workplace safety concepts and apply their knowledge. Answer Sheets: No need to worry about grading! We provide answer sheets for both the true/false and comprehension questions, making assessment a breeze. Clear Instructions: Our easy-to-follow instructions guide you through using this resource effectively in your classroom, whether in-person or through distance learning. 10 Optional Activities: Take your teaching to the next level with 10 additional optional activities. From case studies to safety skits, these activities are designed to captivate your students’ interest and enhance their understanding of workplace health and safety. These activities are perfect for differentiation and promoting active participation. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.

This resource is a step by step training manual with screen shots and exercises for learners to complete. Attached are exercises to complete. There is also a short cut keys summary at the back of the manual that is really handy to print out and keep by the computer for easy reference.

This resource contains information on how to plan and run an effective meeting as a step by step process. There is also a gap fill activity for learners to complete and both Agenda and Meeting templates that learners could fill out. I use these documents for learners to conduct a mock team meeting. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

Introducing the ultimate Excel Crossword Puzzle, a must-have educational resource for every Excel computer training course! Engage your students in a fun and interactive way to learn as they develop their Excel vocabulary and skills. Available in both print and digital formats, this crossword puzzle is designed to supplement your lessons and provide an enjoyable learning experience. Why choose our Excel Crossword Puzzle? Reinforce Excel Vocabulary: With over 18 carefully selected terms and concepts, this puzzle helps students solidify their understanding of essential Excel terminology. From formulas and functions to cell references and formatting options, every crucial aspect of Excel is covered. Interactive Learning: This crossword puzzle encourages active participation and critical thinking. Students must recall and apply their knowledge while solving the clues, reinforcing their understanding of Excel concepts. It’s a great way to make learning enjoyable and memorable! Printable and Digital Versions: We understand that every classroom has unique needs. That’s why we provide both printable and digital versions of the crossword puzzle. The printable version is perfect for in-class activities, homework assignments, or group work. The digital version can be shared with students via learning management systems or accessed individually on computers or tablets. Students type directly onto the pdf. Comprehensive Answer Key: Along with the crossword puzzle, we provide a comprehensive answer key, saving you time and effort. You can quickly assess your students’ progress and provide them with immediate feedback, ensuring they grasp the Excel concepts accurately. Don’t miss out on this incredible resource to enhance your Excel computer training lesson. Help your students master the vocabulary and concepts of Excel while having fun with our Excel Crossword Puzzle. Purchase the print and digital copies today and watch your students excel in their Excel skills!

This resource is for those new to creating Charts in Excel. There are step by step instructions within the training manual to learn how to create and modify bar charts and pie charts. It is a ready to go lesson that requires no further prep. This is a 2 hour lesson that has tasks for learners to complete. Learning Objectives:  Create a simple bar chart with existing data.  Create a simple pie chart to show percentages  Modify bar and pie charts to enhance presentation and update details. The files come in a word document that can be edited (if required for your audience) and also a pdf. There is an excel file that is an exercise file. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource features a basic Health and Safety Crossword puzzle and a Mix N Match Activity using the same Word Bank. Suitable for workplace training and ESL / ESOL learners. These activities are ready to use. Simply print out and go. Answer keys are provided. File formats are easily editable being provided as a Word and pdf.

This crossword puzzle with answers covers the key vocabulary that learners need to be exposed to when learning Microsoft Word. The resource also contains a printable worksheet that covers the Screen Elements of the software applications I use this with my adult learning classes and they really enjoy completing this. It can be done in pairs or groups or individually. It generates useful discussion and is a lot of fun. This is a print and go activity. It comes as both a pdf and word format file.

This resource is for those that are wanting to improve their vocabulary skills around Health and Safety. Often the words in policies and documentation are not clear and straightforward. This is a fun way to learn. Can be used as a lesson starter, or as a review at the end of the lesson (exit ticket). These flash cards can be used individually, with pairs, teams or groups of learners. Teams compete to find the correct word that is a best fit for the definitions. Ask them to write 1-12 or 1-4 on a piece of paper or device. If you have less time use the slides that contain 4 words only. Time learners and ask them to write their answers down for their pair, team or group. Once the time is up, click on each square to reveal the correct answer. (answers may differ and this provides an good opportunity for discussion – however to get a point, the team must have the word that is listed on the screen). Tally up the correct results to find a winner! Please leave a review once you have downloaded and used this product. When you have done that you may choose one FREE resource from my shop. Seek link below: ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

These worksheets are an excellent way to start learners thinking about customer service and the role it plays in the business. They contain definitions and brainstorming activities as well as written work activities that capture personal experience with thought provoking questions. They lead up to providing good examples to produce roleplays with. Additionally there is a self analysis survey for learners to complete. It is titled 'Customer Service Self analysis for your and your centre' (Daycare) I have used these resources when teaching early childhood educators, retail staff and other service industries. The resource includes answers and are available in both pdf and .doc format for editing purposes if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource is a Powerpoint Presentation that can be used to train people on how to write emails effectively. I have used this on a leadership course and it was well received. There are some time saving gems in here that can be easily implemented into your work day. There are also tasks that can be completed in pairs or groups. Lots of areas for discussion. Also a good opportunity for businesses to think about and discuss best practice for their own organisation. The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon: Don't over communicate by email. Make good use of subject lines. Keep messages clear and brief. Be polite. Check your tone. Proofread. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a 25 slide engaging PowerPoint presentation that covers the important topic of Active Listening. It includes information on Body Language, Questioning, Paraphrasing, Facial Expressions, and best practice techniques. Teachers notes are included that contains additional information and answers to questions that are posed to students. There is a pdf version and a ppt version that can be edited if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

Canva is an excellent, free, design tool that can save us time and money. It makes sense to use this instead of paying for expensive designers. This step by step guide addresses the problem of not being able to create a transparent background logo in Canva (without paying). When the background is white or doesn’t match your document, it ends up looking unprofessional. Solution:  The logo is created in Canva.  Once created and saved, we use a separate website to make the white background transparent.  It can then be used for multiple documents with ease and have that professional look to it.

This resource contains a 20 slide editable PPT presentation and pdf file suitable for ESOL, ESL and workplace learners. Small Talk is an essential communications skill. The presentation is colourful, to a professional standard and has lots of clip art and activities for learners to engage in. It also has a printout for the teacher that gives directions for activities for each slide that is useful as a Lesson Plan. Learning Objectives: Understand the meaning of Small Talk. The benefits of using it. Know when it is appropriate to use. Understand what Small Talk is not. Be able to engage in Small Talk. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources Please remember to Follow Me to receive further updates and new resource offerings. Thanks.

This is a complete lesson on complaint resolution using the TACTICS method. The resource contains a lesson plan, worksheets, diagrams of the model, a company policy to review, and practical exercises for the group to carry out. There is also a feedback form included. The acronym TACTICS is used to work through a step by step process to handle a complaint from a customer. This is an important aspect of customer service. Once the learner has reviewed the process, it is a good idea to have the class separate into groups and role play various complaints scenarios using this method. All documentation is provided. I have used this successfully with a Business training class. They enjoyed it and provided excellent feedback. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This course will assist you in identifying behaviour traits within yourself that could be creating barriers to effective communication both in the workplace and your personal life. It covers: Passive, Assertive and Aggressive styles of communication Ideas for gaining Confidence The use of I statements to clearly communicate your message. This is an interactive PowerPoint presentation that contains activities for learners to practice their communication skills. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

Are you searching for a comprehensive and engaging resource to teach critical thinking, problem-solving, and creative decision-making to your high school students? This professionally crafted Six Thinking Hats PowerPoint Presentation is a must-have addition to your classroom toolkit. Key Features: **Interactive Learning: **This PowerPoint presentation is designed to actively engage your students in exploring Edward de Bono’s Six Thinking Hats method. From thought-provoking discussions to real-world problem-solving scenarios, your classroom will be abuzz with creativity and structured thinking. Diverse Thinking Styles: We cover each thinking hat – White, Red, Black, Yellow, Green, and Blue – with clear explanations and practical examples, to help students grasp the power of different thinking styles. Preparation for Future Success: Equip your students with a skill set that extends beyond the classroom. The Six Thinking Hats are highly regarded in business, science, and other professional fields. Your students will graduate with a valuable problem-solving tool in their arsenal. Teacher’s Notes Included: You’ll receive teacher’s notes with each slide (in the notes area), providing tips, activity suggestions, and answers to questions, making it easy to guide your class effectively. Ready to Use: No need to spend hours creating materials. Simply download, customize to suit your classroom style if desired, and start teaching! Flexible and Versatile: Whether you teach history, science, English, or any other subject, the Six Thinking Hats can be applied across disciplines, making it an adaptable resource for teachers of various subjects. Engage and Empower: Empower your students to think critically, work collaboratively, and make informed decisions, setting them up for success in academics and beyond. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.

This fun visual game can be used as a warm-up to a lesson on Health and Safety, or at the end of a lesson as a quick quiz. How the game works: The PowerPoint computer based game can be played in teams or as a group / class activity. The objective is to reveal what is behind the numbers on the presentation, one square at a time. Each team picks a number and answers a question. (Questions and answers are provided in the worksheet). If they answer the question correctly, then they can click on a number on the PowerPoint presentation to display a portion (square) of the picture in the background. The background picture is slowly revealed. The first team to identify the background picture wins. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources